Podcast | The Business of Medicine | May 24, 2021

EHR Implementation: What Physicians Need to Know

Physician buy-in is crucial to a successful EHR implementation and insufficient learning most negatively impacts an EHR transition. Join Mark Griffin and Sherry Pouncey of Blue Eagle Consulting as they discuss implementation, ways to staff a Training and Implementation team, and how to make a virtual training program work. They will also discuss how to bridge the gaps once the EHR adoption has taken place and provide some “pearls”.

References and Resources

Blue Eagle Consulting (BEC) provides IT staffing and Project Consulting for enterprise level software systems used by hospitals and health plans. BEC enjoys a 96% success rate on its consultant placements and an 87% renewal/extension rate by clients who have engaged consultants through them. Blue Eagle is a niche performer for providing independent, but highly skilled and experienced Subject Matter Experts (SME’s) for the major healthcare vendor software platforms. BEC’s clients depend on them to deliver skilled and experienced staffing and contract consulting resources. Some of its clients are Anthem Health, Mayo Clinic, Jefferson Hospital System, Boston Medical Center, Mercy Health, Franciscan Alliance Hospitals, Providence Health, and Ballad Health.

Mark Griffin
Mark Griffin is the President/Founder of Blue Eagle Consulting, Inc. which provides IT staffing and Project Consulting for enterprise level software systems used by Hospitals and Health Plans.  He attended UNC Chapel Hill on a football scholarship (73-77), earned a BSBA from the Kenan-Flagler Business School.  As an 8th round NFL draft pick, he spent two seasons with NFL teams before beginning a successful career in healthcare software sales.  This led to progressively higher executive positions in large healthcare software companies. 

  • 1982-1992 – Became the #1 healthcare salesperson, was promoted to Sales Manager, then manager for Philadelphia branch, and finally General Manager of their US Healthcare Business Unit.
  • 1992 – moved to Birmingham, AL to become CEO of a privately held physician system software company – successfully executing a three (3) year turnaround and sale of the company.
  • Held three more CEO roles in small, high tech, startup healthcare technology companies backed by VC firms; successfully led fundraising for each. 
  • 2004 – founded Blue Eagle Consulting, Inc. (BEC) which does business with US healthcare organizations nationwide.  

Sherry Pouncey
Sherry Pouncey, a Clinical Nurse Informaticist with 25+ years in ambulatory, clinical, and surgical care in provider organizations, joined BEC last fall as Director of Operations. Ms. Pouncey’s role with BEC is to improve and facilitate the company’s consulting services operations to achieve customer success, working directly with Blue Eagle’s consultants, and formulate policies and procedures. 

Ms. Pouncey brings 11 years of experience as a consultant for physician strategy and full Cycle Project Management for software migration. She has worked in both acute care and ambulatory venues, with a heavy emphasis on provider workflow and best practice knowledge for IT migration in large, complex multi-facility organizations. She has expertise in the implementation, use, and optimization of EHR software and the work product that consultants deliver in providing services to achieve “best practice” for hospital and physician organizations.