Perspectives

Reducing Readmission Rates by Improving Transitional Care

Authors: Katherine Groesbeck, , Lauren N. Whiteman, MPH, Rosalyn W. Stewart, MD, MS

Abstract

Hospital readmission rates are used increasingly as a measure of healthcare systems’ overall efficacy. Improving care coordination across the continuum of healthcare delivery is crucial to reducing readmission rates. Patients with ambulatory sensitive conditions and patients without a primary care physician (PCP) often seek care in emergency departments (EDs) in lieu of an ambulatory setting, causing avoidable hospital admissions. Today, 42% of hospitalized Medicare patients have contact with a PCP within 2 weeks of hospital discharge.1 Reducing readmission rates is financially important to the US healthcare system. The Centers for Medicare & Medicaid Services estimated the cost of avoidable readmissions to be more than $17 billion annually.2 Hospitals face a payment penalty for high readmission rates, equal to 3% of their total Medicare billings.3 Successfully connecting patients with chronic illnesses to PCPs is a crucial objective for hospitals wanting to reduce readmission. This article aims to review the causes of high readmission rates, discuss solutions to avoidable utilization, and introduce the concept of a hospital-to-primary care transition clinic.

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