Getting to Know Ben Satterfield, SMA Services 401(k) Administrator

August 30, 2023 // Southern Medical Association

Ben has been in the 401k industry for more than 10 years and has experience in compliance testing, payroll aggregation, distribution processing, and plan document maintenance.  He has been at SMA for almost 2 years and admits he loves it!  Ben is a leader among the other administration team and embodies the quality customer service standards at SMA Services.  He is the quintessential Southern gentleman who will get the job done. 

Ben’s Professional Advice About 401(k)s

  • If you’re young, you should look into making your deferrals as Roth deferrals. Taxes are only going to go up.  So, you might as well pay them now while they’re lower.  But he advises, “Make sure you talk to your tax guy first, though. I’m not a tax advisor.”
  • “Oh, and don’t take a loan out on your 401k to go on vacation,” he adds. “And, yes, I’ve seen it happen!”

Ben was born, raised, and still lives in Knoxville, Tennessee. He and his wife Kim, who is an ELA teacher for 3rd, 4th, and 5th grades, have been married for about 2 ½ years. They have a maltipoo named Jasper and a cat named Mildred. Ben is very involved with his church, and has been involved in youth ministry for more than 20 years. If he’s not at work or at church, then he’s probably at the lake!! 

You can email Ben at or call him at (800) 423-4992 ext. 112.

Founded in 1984, SMA Services, Inc., is a wholly owned subsidiary of the Southern Medical Association that is a leading Third Party Administrator (TPA) providing all-inclusive plan administration, plan design, consulting and compliance services. The Southern Medical Association was founded in 1906 with a mission to improve quality of patient care through multidisciplinary, interprofessional education.

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