1. Kowalenko T, Walters BL, Khare RK, et al. Workplace violence: a survey of emergency physicians in the state of Michigan. Ann Emerg Med 2005; 46:142-147.
2. Greene J. Violence in the ED: no quick fixes for pervasive threat. Ann Emerg Med 2008;52:17-19.
3. Fernandes CM, Raboud JM, Christenson JM, et al. The effect of an education program on violence in the emergency department. Ann Emerg Med 2002;39:47-55.
4. Camerino D, Estryn-Behar M, Conway PM, et al. Work-related factors and violence among nursing staff in the European NEXT study: a longitudinal cohort study. Int J Nurs Stud 2008;45:35-50.
5. Benham M, Tillotson RD, Davis SM, et al. Violence in the emergency department: a national survey of emergency medicine residents and attending physicians. J Emerg Med 2011;40:565-579.
7. Grenyer BF, Ilkiw-Lavalle O, Biro P, et al. Safer at work: development and evaluation of an aggression and violence minimization program. Aust N Z J Psychiatry 2004;38:804-810.
8. Deans C. The effectiveness of a training program for emergency department nurses in managing violence situations. Aust J Adv Nurs 2004; 21:17-22.
9. Arnetz JE, Arnetz BB. Implementation and evaluation of a practical intervention programme for dealing with violence towards healthcare workers. J Adv Nurs 2000;31:668-680.
10. Kynoch K, Wu CJ, Chang AM. Interventions for preventing and managing aggressive patients admitted to an acute hospital setting: a systematic review. Worldviews Evid Based Nurs 2011;8:76-86.
11. Prunuske J. Live and Web-based orientations are comparable for a required rotation. Fam Med 2010;42:180-184.