SMJ Article | Original Article

Improving Critical Value Read-Back Failure Rate by Modifying the Notification Procedure

Objectives: The aim of the study was to determine whether a system process change improved successful read-back of critical values by the appropriate provider.Methods: The study implemented a system process change of switching the “first call” physician from the admitting physician to the most recent document writer. Data were compared...

Posted in: Primarily Safety/Quality Improvement1