Original Article

Patients Use Different Words to Describe Satisfaction with Female versus Male Primary Care Physician Visits

Objectives: Female physicians’ reputations are more vulnerable, salaries are lower, and rates of burnout are higher compared with their male counterparts. Patient satisfaction metrics can affect reputation, reimbursement, incentives, and burnout. We hypothesized that patients may have gender-based expectations of primary care physicians (PCPs) that could differentially affect patient satisfaction…