Objectives: Hospital rounding practices have shifted away from being conducted at the patient’s bedside to favor rounding in workrooms. Prior studies assessing learner attitudes toward bedside rounds largely focused on its educational value for residents, with less attention paid to medical students or other relevant domains in the learner experience….
Objectives: Female physicians’ reputations are more vulnerable, salaries are lower, and rates of burnout are higher compared with their male counterparts. Patient satisfaction metrics can affect reputation, reimbursement, incentives, and burnout. We hypothesized that patients may have gender-based expectations of primary care physicians (PCPs) that could differentially affect patient satisfaction…
In this article, we will explore various strategies medical offices can employ to enhance patient satisfaction and thereby drive business growth.
Objectives: Check-in kiosks are increasingly used in health care. This project aims to assess the effects of kiosk use upon check-in duration, point of service (POS) financial returns, and patient satisfaction.Methods: Six kiosks were implemented in a large academic orthopedic clinic, and check-in duration for 8.5 months following implementation and…
Objectives: The influence of postdischarge telephone call interventions preventing hospital readmissions is unclear. A novel approach of the discharging hospitalist providing this intervention may improve overall patient satisfaction. Our objective was to assess the impact of postdischarge telephone calls from discharging hospitalists on readmissions and patients’ ratings of hospital care…
Objectives: For most people, music serves as a calming influence or as a pleasurable stimulus that lifts their spirits. In an attempt to both distract and cheer up hospitalized patients, we designed a brief intervention that would bring music to their hospital rooms in attempt to enhance their mood and…
Objectives: Many barriers have been cited in reference to why bedside teaching rounds have decreased in frequency during graduate medical education. One perceived barrier to the use of bedside teaching rounds is a fear of it causing patient discomfort or dissatisfaction. The objective of this study was to compare patient…
Objectives: To investigate the relation between perceived waiting times and patients’ overall ratings of accident and emergency departments (A&Es) and to explore which patients view waiting times as problematic. Methods: A cross-sectional survey was held in 21 A&Es in the Netherlands. From each A&E, a random sample of patients was…
Objectives: The Medical University of South Carolina implemented a patient-centered multidisciplinary breast clinic program (MDBC) in August 2012. In this study, patient satisfaction with the MDBC care delivery model and communication with healthcare providers was examined to inform the refinement of the MDBC program. Methods: During the first 10 months…
Objectives: Patient satisfaction scores are increasing in importance. Although the influence of selected patient and physician characteristics on satisfaction scores has been identified, the impact of different pediatric diagnoses is unknown. The purpose of this study was to compare patient satisfaction scores in visits for mechanical back pain with visits…
Objectives: To evaluate and assess glycemic control, total daily insulin requirements, weight, and patient satisfaction after changing from multiple daily injections (MDI) to continuous subcutaneous insulin infusion (CSII) therapy in patients with type 2 diabetes. Methods: This was a retrospective cross-sectional cohort analysis of an electronic medical records database from…
Objectives: To assess the efficacy of laparoscopic Nissen fundoplication for esophageal reflux in a community hospital. Methods: One hundred nineteen patients (76%) of 157 patients having laparoscopic fundoplication for symptomatic reflux disease completed a questionnaire. All patients were evaluated with esophagoscopy, esophageal motility, and pH studies. Results: Mean follow-up was…
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